Shipping Costs and estimated transit times

Country Package < 1,75 meter** Package 1,75 - 2,40 meter** Package > 2,40 meter <2,70 meter** Sailcenter delivery service***
Netherlands

Orders under €100,00 is  € 4,95

€ 25,00€ 75,00*€ 175,00*
Belgium€ 6,95€ 25,00€ 75,00*€ 250,00*
Germany€ 6,95€ 25,00€ 75,00*€ 500,00*
Austria, Switzerland, Greece, Balearic Islands, Canary Islands, Spanish Africa€25,00Price on requestPrice on requestPrice on request
Rest of Europe€ 6,95€ 25,00Price on requestPrice on request
USA€25,00****Price on requestPrice on requestPrice on request
World**Price on requestPrice on requestPrice on requestPrice on request

* Depending on the items you would like to order, the shipping costs may also turn out cheaper. Do not hesitate contact us for the exact shipping costs.
** With few exceptions
*** Sailcenter delivery service: for delivery of boats, trailers, long lengths and specials

All prices < 1,75 meter starting from shipping with PostNL


Logistics
For shipments we use PostNL and TNT Expresse. We ship packages on working days, from Monday till Friday.

Collect in shop
Besides shipping, we offer the possibility to collect your order in our shop. No shipping costs will be charged for this option. For address and opening hours, click here.

Shipment procedure

  • After you have placed your order you will receive a confirmation by e-mail. After this, we will get your order together. We ship every working day (Monday till Friday). We pursue that orders placed before 2 pm on Monday till Friday will be processed the same day.
  • Your parcel will be collected from us by PostNL or TNT with a track & trace code. For the status of your order, please follow this track & trace code.
  • PostNL / TNT offers the package to you at the address indicated. If you do not have the opportunity to accept the package, it will be offered the next day again.
  • If you choose the option 'collect' you will receive an e-mail as soon as the items are ready for pick up. Please note, Sailcenter is open from Tuesdays till Saturdays from 10 am till 6 pm. You have not received a confirmation e-mail? Please contact us to check whether you can pick up your order.

Can I change my order or add something?
If you want to change anything in your order please contact us as soon as possible on shop@sailcenter.com.
As long as your order not has been shipped you can add extra items by placing an extra order with a remark ‘add to my prevouius order. Choose "collect@sailcenter" to avoid double shipping charges.

Can change my delivery moment or my delivery address?
You can change these as long as the order has not been shipped yet. Please contact our Customer Service on shop@sailcenter.com.

Returns
If you want to return your products, then you shall pay the return costs. You also pay the cost of re-sending the new product, if necessary. Besides shipping, you may always return or change the items in our shop.
  • Returns must first be made known to Sailcenter within 30 days after purchse and are only accepted if return instructions of Sailcenter be closely monitored.
  • The warranty expires when the clothing is worn and / or washed, or attempt to repair the defect yourself.
  • Once we have received your returned items, your refund will be processed within 14 days.

For questions about orders and shipments, please contact us at shop@sailcenter.com.

Estimated delivery time of small / standard packages

Standard package are:

  • All PostNL deliveries
  • TNT Expresse up to 240cm; f.e. Optimist sails, Laser lower masts

PostNL compared to TNT Expresse:

PostNL hands over to local shipping services, TNT Expresse uses its own network only and claims therefore to be more reliable. Generally spoken, shipping by TNT Expresse has faster customs clearance in case of shippings outside the EU.

TNT Expresse is part of the FedEx organization and -world wide distrubution network.

Without obligation - according to the postal service statement
In case of doubt, hurry, exceptions, large packages or Expresse Service please mail us: shop@sailcenter.com.
A.EuropePostNLTNT Expresse / FedEx
1.AustriaTNT Expresse only2-3 days
2.Belgium2-3 days2-3 days
3.Bulgaria4-7 days4-5 days
4.Croatia3-6 days3-4 days
5.CyprusTNT Expresse only5-6 days
6.Czech Republic2-4 days2-3 days
7.Denmark2-3 days2-3 days
8.Estonia2-5 days3-4 days
9.Finland2-3 days2-3 days
10.France2-3 days2-3 days
11.Germany2-4 days2-3 days
12.GreeceTNT Expresse only4-5 days
13.Hungary2-4 days2-3 days
14.IcelandTNT Expresse only2-3 days
15.Ireland2-4 days3-4 days
16.Italy2-5 days2-3 days
17.Latvia3-6 days4-5 days
18.Lithuania3-6 days3-4 days
19.Luxembourg2-3 days3-4 days
20.MaltaTNT Expresse only4-5 days
21.Monaco2-3 days2-3 days
22.Netherlands1-2 days1-3 days
23.Norway2-5 days2-3 days
24.Poland2-4 days2-3 days
25.Portugal2-4 days3-4 days
26.Romania2-5 days3-4 days
27.Slovakia2-4 days2-3 days
28.Slovenia3-5 days3-4 days
29.Spain*2-4 days2-3 days
30.Spanish IslandsTNT Expresse only2-3 days
31.Sweden2-3 days2-3 days
32.SwitzerlandTNT Expresse only2-3 days
33.United Kingdom (UK)2-3 days2-3 days
* Excluding Spanish North Africa and Canary Islands
Your country not in the list? Mail us: shop@sailcenter.com.
B.World:PostNLTNT Expresse / FedEx
1.AustraliaTNT Expresse only5-6 days
2.Canada3-6 days3-7 days
3.Hong KongTNT Expresse only4-5 days
4.JapanTNT Expresse only4-5 days
5.New ZealandTNT Expresse only5-6 days
6.QatarTNT Expresse only5-7 days
7.United States3-6 days3-6 days
8.UAETNT Expresse only4-5 days
Your country not in the list? Mail us: shop@sailcenter.com.